I came across an interesting article today that makes me want to share with you. Happened in Singapore, a bank employee took his rant about the stupidity of his customer to social media. While instinctively you will think this is wrong but surprisingly, many netizens think that the candid employee did nothing wrong. Before I share my point of view, have a read at the article first.
Ranting out Frustration
There is nothing wrong ranting out your frustrations about work, customers even your bosses. It is healthy to offload your problems that cause unnecessary stress.
Sometimes, all we need is a listening ear and acknowledgement to relieve our work tensions. A harmless rant to a friend or a complaint to a family member or even seeking opinions to a work mentor.
And sometimes, these harmless rants may turn out far even better when the other party point out their point of views from different angles they saw and you didn’t.
When Harmless becomes Harmful
It is when you decide to vent your frustration to the whole wide world using social media. You threw an open invitation to strangers, attracting unwanted attention and inviting trouble.
Allowing strangers to judge your comments means that the bank you worked for will be judged as well. Of course, nobody should judge anybody but welcome to reality, people do judge and some do so sarcastically and openly.
As you worked in the company, you represent the company. Especially you are complaining about your company’s customer. The customer who brought business to your company, the same company who provides you with a job.
Not a Nameless Person Anymore
Unlike venting in forums online like Reddit where you can choose to remain anonymous, using your personal social media account means that your name and perhaps whatever you posted before, including your pictures will only lead to someone identifying you eventually, leading them to the bank you worked for.
Even if someone who may or may not be the one you vent about, they would think twice about banking with you and your company. Remember, you represent the face of the bank.
The Risk of Social Media
There isn’t any wrong having social media accounts to update your loved ones and friends about your life. In my personal opinion, I rather use phone calls, text messages and FaceTime but I’m a dinosaur in that way.
Just watch what you post on your social media. Think twice on how you want others to see you just like how you will consider your dressing before going to an interview.
If you want to throw caution to the wind, be “proud” of who you are and a staunch believer of “you do you”, sure, by all means, make your social media private and only allow people who you trust in real life have access.
Don’t end up being bashed by faceless keyboard warriors and even losing your job over one thoughtless rant.
It is just not worth it.
So what do you think? Is he wrong to vent out his frustrations? Share with us your thoughts in the comments below.
To understand how social media can ruin your reputation and destroy your career, read these:
How Social Media Can Destroy Your Business
Social Media Rants
Social Media: Friend or Foe?
4 Things That Can Get You Fired Immediately
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