Customer service is my forte and I am excited to meet someone who is as passionate as me in serving and taking care of our customers! Let’s welcome Georgina from Nairobi to share with her experiences of what it is like working with customers remotely at a California-based retailer with more than 30,000 natural products…
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I was doing my groceries the other day. As I was heading purposefully towards the cooking oil section, I was disappointed to find that the brand of the cooking oil I wanted was not available. As I ponder my options in front of thirty different brands, I was about to give up and walk away…
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2021 will be another year of more businesses going online and more people buying goods through online shopping. With this said, affiliate marketers will have more opportunities to make sales, and businesses will need more people to get their products to reach the public. But, what can affiliate marketers expect for 2021? Will it be…
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If you work in a creative field, you likely know how difficult it can be to communicate your creative ideas to your clients. However, if you want to have a successful career, you’ve got to be able to bridge this gap and find a way to understand your clients enough to give them what they…
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Dear Kally, I hope this email finds you well. I’d like to update you of my situation and perhaps seek your suggestions on how to improve and move on from here. As you know I owned a small cafe with my husband in my neighbourhood. Before the pandemic happened, we were struggling a little to…
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When you reach your retirement age, you may find it easy to get bored because you don’t have anything to preoccupy yourself with. Whether you choose to stay in your current home or find senior living in Utah or somewhere else, you will still need a hobby or something to help you to pass the time. Some…
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Once again, I stumbled upon a wonderful article that FLAVIA VINCI generously allow me to share with you all here. I can identify with his frustrations in his post because I am, too an expat and a foreigner in a different country. So enjoy his post and you are hunger for more, go to his…
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In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
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If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
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When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
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Nowadays, small businesses are thriving in a market that is dominated by big businesses. These small businesses are the source of many jobs, introduce new ways in doing things and keep money steady. If these businesses were not there, the economy would be in turmoil. Even freelancing is considered doing your own business. Many people…
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Have you heard? The popular Upwork – a freelancing platform just announced that they are going to charge freelancers to bid for jobs on their website.
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What’s left behind is disheartening, disbelief and disappointment. I’m talking about the latest Singapore saga that has everyone talking about it. Singapore is a tiny country so any major news will rock our little world. In the past, I have highlighted a few stories about Singapore especially if it is closely related to work ethics.…
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I was talking to one of my ex-colleagues and she reveals to me that the company that I had previously worked in has changed so much in the past years that it becomes almost unbearable to work in. The management has changed so has the directions. And that made me sad. There are a lot…
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Dear Kally, I always enjoy reading your blog and never did I know I’ll be one of those who will be seeking your help today. I must say, a lot of your articles makes sense and I can tell you are a very sensible person. Here I have a problem. I run a small family…
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I love this dude’s posts! The more I read, the more I crave for more. Sean’s sense of humor and timing are perfect. If you are looking for a good laugh today, check out his post below. It will brighten your day. Be sure to hop over to his website once you are done grinning…
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Many people tend to believe that writers cannot flourish in their chosen career because there are no good jobs that would give them a good pay and experience. However, writers are now becoming in demand for many industries such as technology, public relations, advertising and entertainment due to the written content they need for their…
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Many of us obsessed with our phones and tend to take our phones to bed with us. Lying in the dark while Facebook surfing until your eyes get blurry and too tired to use your thumb to swipe up, waiting for that precise moment your brain tells you enough information intake.
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Nowadays, it is not uncommon to see people sharing the same content online over and over in social media from politicians, artists and influencers. When this occurrence happens, the content is immediately considered a “viral content”. Considering the amount of views and shares of viral contents, businesses would definitely be able to benefit greatly if…
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Wow! That’s a mouthful piece of a title! I learned to let go of trying to fix the title into something catchier. And perhaps shorter. As it goes, it doesn’t matter as much as the content that goes in this article.
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