In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
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If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
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When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
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Nowadays, small businesses are thriving in a market that is dominated by big businesses. These small businesses are the source of many jobs, introduce new ways in doing things and keep money steady. If these businesses were not there, the economy would be in turmoil. Even freelancing is considered doing your own business. Many people…
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Have you heard? The popular Upwork – a freelancing platform just announced that they are going to charge freelancers to bid for jobs on their website.
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What’s left behind is disheartening, disbelief and disappointment. I’m talking about the latest Singapore saga that has everyone talking about it. Singapore is a tiny country so any major news will rock our little world. In the past, I have highlighted a few stories about Singapore especially if it is closely related to work ethics.…
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I was talking to one of my ex-colleagues and she reveals to me that the company that I had previously worked in has changed so much in the past years that it becomes almost unbearable to work in. The management has changed so has the directions. And that made me sad. There are a lot…
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Dear Kally, I always enjoy reading your blog and never did I know I’ll be one of those who will be seeking your help today. I must say, a lot of your articles makes sense and I can tell you are a very sensible person. Here I have a problem. I run a small family…
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I love this dude’s posts! The more I read, the more I crave for more. Sean’s sense of humor and timing are perfect. If you are looking for a good laugh today, check out his post below. It will brighten your day. Be sure to hop over to his website once you are done grinning…
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Many people tend to believe that writers cannot flourish in their chosen career because there are no good jobs that would give them a good pay and experience. However, writers are now becoming in demand for many industries such as technology, public relations, advertising and entertainment due to the written content they need for their…
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Many of us obsessed with our phones and tend to take our phones to bed with us. Lying in the dark while Facebook surfing until your eyes get blurry and too tired to use your thumb to swipe up, waiting for that precise moment your brain tells you enough information intake.
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Nowadays, it is not uncommon to see people sharing the same content online over and over in social media from politicians, artists and influencers. When this occurrence happens, the content is immediately considered a “viral content”. Considering the amount of views and shares of viral contents, businesses would definitely be able to benefit greatly if…
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Wow! That’s a mouthful piece of a title! I learned to let go of trying to fix the title into something catchier. And perhaps shorter. As it goes, it doesn’t matter as much as the content that goes in this article.
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Ask any entrepreneur if running their own business is challenging and you’re sure to receive a resounding yes. Add the responsibility of taking care of your children to the mix and it’d almost seem impossible.
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I have such an affinity with photographers and if you have been following MiddleMe, you’ll realize that I have interviewed a handful of them. Maybe because their jobs are so similar to mine – creative and freelancing. While I create with my words, they capture with their lens.
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Cloud-based computing is drastically changing how people do business in the modern world. Large scale operations like Amazon Web Services provide companies with massive data processing and analysis that would otherwise require the purchase and maintenance of cost- and space-prohibitive servers. The result is a new model for everything from scientific research to big data…
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For every employee, business owner, or head officials, work can stress you out; especially on instances where you are trying to meet a target or you are going to close an important deal.
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Recently due to a recruitment stint, I have been in contact with a lot of new freelancers. Many of them have asked me how I started my journey and how to get my first client.
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Dear Kally, Thank you for the encouraging quotes that I have been receiving in my email. I always look forward to your weekly wisdom and your stories. I’m in deep trouble. Before I go on further, I want to thank you for taking time to listen to my troubles. I really need a platform to…
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I love arts. I love to design and to draw. My parents sent me to art classes when I was young. But I never amount to anything because I was just too impatient to sit still for hours, pencil poised, staring at an inanimate object like an apple. So for the longest time, I do…
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