Thriving in a Call Centre

Growing up, I have never thought I wanted to work in a call centre. My mum thought since I love talking on the phone so much, she introduced my first job to me. A telephone operator in YMCA hotel, a position recently vacated in her workplace. Urgh, it must be hard and so uncool working…

Call Centre & Retail – A Thankless Job

Do you know that call centres and retail industry have the highest turnover rate each year? Like the title, it is a thankless job that hardly anyone appreciates, it is low paying too. You hardly see any kids who will pen down their ambition as a customer service officer in America Express or a sales…

What is your childhood dream?

Sitting in the classroom, looking out of the window, chewing hard at the end tip of my pencil, deep in thought as my little mind ran through the title of my essay ‘What I want to be when I grow up?” Does this scenario sound vaguely familiar to you? So what did you want to…

Guest Post: Chance Encounter by Leland Olson Hoel

I came across a lovely piece of article by one of my many loyal readers, Leland. He gave me a little piece of insight of military life. I do hope you enjoy as much as I do! DISCOVER CHALLENGE Chance Encounter World’s 10 Greatest Train Journeys The many decades of the old steam locomotives will…

Being A Better Boss Is As Easy As 1-2-3

  As the boss, your job is to maximize the quality of your business in any way possible. To do this, though, you must first learn to lead by example. If you don’t, then how can you ever expect the team to perform as you’d like? Even if you think you’re doing a good job,…

National Bike to Work Day

If you live in the city like me, you’ll be used to taking public transportation to work unless you drive. I know many of you probably drive to work, a little secret of me: I don’t have a driver’s license yet. Shocking but true! Living in Singapore where you can reach one end of the…

Random Quotes that the Hardworking Bees Live By

Recently, I have gathered some quotes from my friends and previous co-workers who have worked with me before and ask them what kind of work related quote do they live by. Here are some of the real interesting quotes that we’ll love to share with you. Enjoy!! “Learn to forgive your mistakes and remember not…