Feedback is the best way for a person to know if they are doing something correctly or if they need to improve. In business, feedback is critical to ultimately ensuring the team’s and the organisation’s growth. However, each company has different procedures for providing feedback, which can affect employee retention, productivity and innovation.
If you want to have a strong feedback culture that will improve employee performance and involvement, here’s how you can manage feedback in the workplace:
Foster a Growth Mindset
You and your team must have a growth mindset for a strong feedback culture. This mindset will help you understand that your skills can be polished further, and the feedback can help you determine where you should focus. To develop this mindset, you can offer learning opportunities for your employees so they can be motivated to keep improving their skills.
Give Feedback Training
Providing and receiving feedback is not a skill everyone can have. Fortunately, you can develop the ability through training and informational resources focusing on analysing, receiving and providing feedback. You can also add the training on when feedback should be given and how it should be given to consider the needs and emotions of those who will receive said feedback.
Likewise, training management and HR personnel in receiving and acting on feedback are essential. What is the use of input if it is not acted swiftly?
Provide a Feedback-safe Eorkspace
Aside from having the right mindset and providing feedback training, you must ensure that your workspace is one where people will not feel scared to provide honest and constructive feedback. Employees must be reassured that they won’t face repercussions when they provide feedback from their colleagues. There must also be considerations regarding how and when feedback is given since each person may have different reactions when they get the feedback.
You can respond by posting a clear rule in the employee handbook regarding feedback and showing how you deal with feedback.
Recognise Those who Provided Feedback When Making Decisions
Let them know when you make critical decisions or adjust existing programs based on a person’s feedback. Your employees will feel that it is worth sharing feedback, which can be helpful for the business. You can do so by acknowledging their feedback, incorporating it into decision-making and offering rewards or incentives for employees who provide feedback.
Empower Employees with Feedback Tools
Sometimes, it can be hard to provide feedback in person, even if the workspace welcomes it. To help these people, you can offer different feedback channels to help them provide feedback
individually, as a group or anonymously.
You can help your team with feedback by giving them feedback tools that they can look back into or use to collect feedback. These tools can help everyone focus on their development and help each other in the process.
There are several types of feedback tools:
– Focus Group
– Performance Review
– Suggestion Box
– Open Discussion Forum
– Exit Interview
– 360-degree Feedback
– One-on-one meeting
A team cannot succeed if constructive feedback is not given in the workplace without fearing repercussions. As a team leader or manager, you should do your best to welcome feedback and use it to improve the team because if you are able to do it, it will bring many benefits to the entire team.
Use the tips above to help you foster a healthy feedback culture in your workplace and see how it will improve your team.
Looking for ways to improve your team and increase productivity? Look no further than these articles:
How to Solve a Disagreement Among Team Members on a Projects
5 Great Tips to Build a Strong Culture Among Your Remote Team
How to Have a Productive One-on-One with Your Team Members
Can’t get enough of MiddleMe? You can find me sharing my thoughts here as well: