How To Build A Loyal Customer Base

If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…

Why I Still Hate Customer Service Chatbots in 2019

When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…

What are Your Goals in Life?

Just a few days back, I have come across an absurd goal of someone who said that his life goal is to ultimately owning a landed property. Mind you, it isn’t a goal he set himself for the next 5 years to achieve but a lifetime goal. It did get me thinking that goals shouldn’t…

Why Work-Life Balance Is Important

For most of us, it is very difficult to manage our personal life with work. Sometimes, it feels like work is taking over our lives and we can’t seem to find time for ourselves and for our families. If we tried to move away from work and tried to give time for ourselves, we lose…

5 Sensitive Topics that You Shouldn’t Discuss in Office

I always encourage positive networking and fostering a strong bonding in the workplace with your co-workers. However, there are some sensitive issues that can inadvertently set off people’s emotions and we should avoid bringing those topics up unless it is related to work issue.

Top Reasons Why New Mums Change Jobs

Being a mother is a very tough job to do; but, it is also a life-changing experience. There’s a lot of stress involved in motherhood, but there are also great rewards. Nowadays, many women do not just hope to become moms, but they also aspire to have great careers. When they do become new mothers,…