When you reach your retirement age, you may find it easy to get bored because you don’t have anything to preoccupy yourself with. Whether you choose to stay in your current home or find senior living in Utah or somewhere else, you will still need a hobby or something to help you to pass the time. Some…
Tag: Customer Service
Guest Post: THE BORED EMPLOYEE
Once again, I stumbled upon a wonderful article that FLAVIA VINCI generously allow me to share with you all here. I can identify with his frustrations in his post because I am, too an expat and a foreigner in a different country. So enjoy his post and you are hunger for more, go to his…
How to Deal with Difficult Customers with Style
In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
How To Build A Loyal Customer Base
If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
Why I Still Hate Customer Service Chatbots in 2019
When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
Heartless Business Owner: You’ll Cry If You Read This
What’s left behind is disheartening, disbelief and disappointment. I’m talking about the latest Singapore saga that has everyone talking about it. Singapore is a tiny country so any major news will rock our little world. In the past, I have highlighted a few stories about Singapore especially if it is closely related to work ethics….
My Sadness in The Corporate World
I was talking to one of my ex-colleagues and she reveals to me that the company that I had previously worked in has changed so much in the past years that it becomes almost unbearable to work in. The management has changed so has the directions. And that made me sad. There are a lot…
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