Growing up, I have never thought I wanted to work in a call centre. My mum thought since I love talking on the phone so much, she introduced my first job to me. A telephone operator in YMCA hotel, a position recently vacated in her workplace. Urgh, it must be hard and so uncool working…
Tag: Team
Call Centre & Retail – A Thankless Job
Do you know that call centres and retail industry have the highest turnover rate each year? Like the title, it is a thankless job that hardly anyone appreciates, it is low paying too. You hardly see any kids who will pen down their ambition as a customer service officer in America Express or a sales…
6 Bad Reasons to say NO to a new opportunity
There are times where an opportunity or a new job present itself on a silver platter but for some bad decision making on your part, you missed it. I know I have been guilty of it a few times and I let some of the bad reasoning rules over my head and allow golden opportunities…
Hiring People Better than You
Many leaders said the above line in the title but not many would be willing to do what they preach. One possibility is that they are afraid that their throne will usurp one day. That may be a scary thought but not to me and many other great managers out there who would jump the…
12 Things You can do to Hurt Your Boss Pretty Bad
Often than not, I talked about how bad management can get but one must not neglect the feelings of your boss, after all your boss is also a human. I can be hurt as well. I don’t just think that you are robots hired to do my bidding and I don’t take you as slaves…
Is Honesty Truly The Best Policy?
We often are caught in between in our lives, whether it is from one friend to another or an over caring relative asking when are you going to get married for the ample time or your mother asking you how is work. Unless you are going to dump all the work troubles like how your…
What kind of Worker Are you?
As I am happily slurping my noodles in my regular ramen shop, I noticed there are different kinds of workers in the restaurant and how they actually dealt with their work. Instead of staring at my mobile while I eat (I was dining alone), I decided to observe each of them. See if you can…
MiddleMe 