7 Ways to Practice Active Listening at Work

For a workplace to run smoothly, it is vital that workers are able to communicate clearly with one another and process information you take in. Fortunately, being able to communicate well is a skill that can be learned and practised. One of the significant points that you will learn as you practice your communication skills…

10 Awesome Podcasts Every Online Entrepreneur Should Listen To

Podcasts are becoming a favourite for many people who would like to learn away from books. Nowadays, you can find podcasts for any subject and one can listen to it while doing other tasks. Many people are now tuning in to podcasts to help them succeed. If you are an online entrepreneur looking for inspiration,…

How to Deal with Difficult Customers with Style

In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…

How to Win Your New Colleagues Over in Your New Job?

If you just got hired to a new job, moved to a new branch or starting your own business, it can be overwhelming to take in everything all at once. Adding to your problem is getting along with your new coworkers and earning their trust and support. Getting them to be your friend is very…