As you know I am always on the hunt for a good read and when it is career related, nothing perks me up more than a well-written piece like the one I am about to share with you. Addison or known to the blogosphere as A Better Man, is a fellow Singaporean that I get…
Tag: KPI
Am I Doing Something Right?
We all go through life sometimes questioning ourselves whether we are doing something right. Whether we are being true to ourselves, whether we are doing our best, whether we are happy.
How Do You Feedback Your Peer In A Report To Your Boss
It’s the time of the year again. What am I talking about? The dreadful appraisal. I’m not afraid of writing my own appraisal or being appraised by my peers. It’s when I am asked to appraise someone and that’s when I find the task simply dreadful. I don’t usually procrastinate but this is one task…
Sales: It’s all About Options!
Making sales is one of the most important things you can do as a business owner. You have to make sure you understand how much is involved in the process of making sales as a business. Let’s get one thing clear; your end-game has to be to sell as much as you can. Companies run…
Are you cowering from change?
Change is inevitable in our current society and economy. In fact, there are only three ways going about change. Either you lead the change, you follow the change like everyone else, or change drags you. The leaders of the world are always fighting to lead the change because the successful ones who do, become rich,…
Guest Post: HR in 2017: What to Expect?
HR has been constantly evolving since it entered the business landscape in the beginning of the 20th century. In the beginning of its corporate journey, HR departments were only focused on recruiting and selection. As time went by, departments adopted many new roles including training, discipline, health and safety, wage policies, etc. HR is still…
Guest Post: Why shadowing doesn’t work: proper training in a call center setting
I recently left a part time job with great hours and a great location because of bad training, and it wasn’t the first time. Training can make or break a candidate. Systems knowledge and confidence are key when speaking to customers. Why then do companies so often use shadowing as a training method when it…
