In recent years, businesses have been focusing more on improving their customer interactions while honing their products and services. There are many ways to enhance customer interactions, but tracking their performance can be tricky. Fortunately, customer tracking software is designed to help businesses collect the correct data and create the appropriate customer experiences. But which…
Tag: KPI
Why Should You Beware of Micromanaging WFH Employees
With remote work now a preferred work method for many employees, managers and team leaders alike are having problems managing these employees. Research shows that remote work does not always guarantee high productivity, so some managers micromanage their team to prevent it. However, micromanaging work-from-home employees has serious drawbacks for the team and the company…
How to Make Sure WFH Employees are Productive
Since the COVID-19 pandemic halted businesses, remote work has gained more traction than ever before. Not only has it allowed companies to continue with their operations, but it has also shown employees an alternative to how they work. With COVID becoming a part of life, companies and businesses are calling back their employees to the…
13 Questions to Ask An Underperforming Employee during a One-on-One Meeting
Is your company holding its annual or quarterly employee review? Employee reviews are not easy to do because you will need to be the person to speak to each employee about their job performance. At the same time, there will be reviews that will be fun, such as those which employees who have done well;…
How ChatGPT can Add Value to Your Work Processes
Artificial intelligence (AI) has recently changed how people do things, which usually takes time to complete. Out of all the available AI tools in the market today, ChatGPT has earned much praise because of its capability to make actual conversations with people in real-time. For business, ChatGPT offers more than just providing users with a…
3 Reasons Why It is Important to Disconnect from Work
Work is an integral part of every adult’s life, and we spend most of our day in the office or our workspace at home. However, with companies and businesses constantly changing and the competition increasing, it is becoming harder for people to disconnect from work. Even if one is told to go on a break,…
Why Should You Ask for Regular Feedback and Not Wait for Your Annual Appraisal
If you want a good guide on improving your professional skills, you must get feedback from your colleagues or boss. However, people tend to fear feedback because they fear that it is filled with negative comments rather than supporting information one needs to improve. People genuinely fear appraisals, which are evaluations or judgments of a…
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