At work, we tend to put on a solid front because we don’t want others to see us at our lowest or cause problems for the team. Crying, in particular, is something that must be avoided at all costs because it can make the team feel awkward and affect their progress. However, we all have…
Tag: Empathy
8 Steps to Apologise Effectively at Work
So, you made a mistake at work? Maybe fail to comply with a deadline or miscommunication with a co-worker. It’s common. Messing up at the workplace has endless ways. Luckily, to make things right after committing a mistake are as many. Apologising after committing a mistake requires essential expertise, but what is the right way…
How to Work at Home with Young Kids without Going Crazy
Remote work is now becoming inevitable in many companies and businesses, especially now that the Covid-19 pandemic is calling for social distancing, such arrangements need to be practiced not only for our own safety but also for the safety of our loved ones. However, if you have young kids at home, managing work from home…
How to Work with a Team Member with ADHD
When you get a group of people with different personalities to work in a close-knitted space like in an office, a spark can cause communication breakdown, conflict and disagreement. For most of us, having an eccentric colleague can be frustrating to work with. In one minute, they are brilliant and reliable. The next minute, they…
Why Perspective taking is Important for Career Success
Success in one’s career is not instant. There will be obstacles which will challenge you and you have to find ways to overcome it. For some, building the right skill set is the way to go. However, with the number of possible skills sets one can learn, which one of them is the best? Some…
How to Deal with Difficult Customers with Style
In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
4 Things That Can Get You Fired Immediately
Every employee dreads hearing the words “Fired, effective immediately.” It is a piece of news no one wants to hear because it will cut you off from your monthly income and create a stigma that may affect your chances to get another job. Employers cannot just fire employees because they hate them. There must be…
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