I was an executive, a manager, with more than 50 staff under my command. Then… I left that to become a freelancer. And I am a top rated freelancer, specialising in writing, career consultation and recruitment. Then… I upgrade to become a WFHM (work from home mom). As with any other transition, there are challenges…
Tag: Customer Service
Easy Solutions To Your Business Problems
Being a founder, CEO and driving force of a business on a day to day basis can be truly exhausting. There is so much that you have to worry about that it can be overwhelming. When you start out, you have to do everything because otherwise your business will simply not exist. That means sourcing…
Hateful Tactics that Sales Person Deploys
There are great sales folks that you might even vision yourself being friends with them or you are already awesome friends with them. And then…there is the other flip side of the coin, the sales folks who deploy hateful unethical tactics to lure customers like yourself to buy stuff or signing up services that you…
The Common Startup Mistakes That You’re Most Likely To Fall For
Taking those first steps into the world of business is immensely exciting. Amidst the enthusiasm, though, you should be aware that the number of failed startups easily outweighs the success stories. If yours is going to be one of the new SMEs that thrive, it’s imperative that you follow a winning blueprint. Those strategies will…
The Client Experience Is What Matters In Freelancing
Freelancing is a fairly new line of work for a lot of people. If you’re used to the world of employers and employees, of being beholden to some authority, you can get some bad habits stuck in your mind. It’s still a buyer’s market as far as labour goes, even in the freelancing world. But…
How to Resolve a Customer Service PR disaster
25th February marks the day that a legendary American rock band, Guns N’ Roses, for the very first time, held their concert in Singapore. While their performance was fantastic, the logistics and management by the concert organiser LAMC left a lot to be desired. Many fans were (and probably still are from the looks of…
Sales: It’s all About Options!
Making sales is one of the most important things you can do as a business owner. You have to make sure you understand how much is involved in the process of making sales as a business. Let’s get one thing clear; your end-game has to be to sell as much as you can. Companies run…
MiddleMe 