When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
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Michael is a wonderful friend and an amazing writer. As much as I am overwhelmed by daily stuff in my life, I always make it a point to read his posts at least twice a week. His posts are thought-provoking and more than often, leaves me hanging for more. Here is one of his best…
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As you know I’ve been flying in and out of Kuala Lumpur to Singapore, I’m one of the fortunate ones who get to benefit from the new Changi Airport Terminal 4 to the extent of more than once a month.
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