In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
Tag: Client
How To Build A Loyal Customer Base
If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
Why I Still Hate Customer Service Chatbots in 2019
When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
Is There A Difference Between An Entrepreneur And A Businessman?
Nowadays, small businesses are thriving in a market that is dominated by big businesses. These small businesses are the source of many jobs, introduce new ways in doing things and keep money steady. If these businesses were not there, the economy would be in turmoil. Even freelancing is considered doing your own business. Many people…
Upwork is Making Freelancers Pay to Work
Have you heard? The popular Upwork – a freelancing platform just announced that they are going to charge freelancers to bid for jobs on their website.
Hashtag #LoveFreelancing Inspiration
I totally get it. Freelancing is hard. And it makes you lonely. That is why today I am digging out these #lovefreelancing inspiration tweets to motivate us freelancers!
Heartless Business Owner: You’ll Cry If You Read This
What’s left behind is disheartening, disbelief and disappointment. I’m talking about the latest Singapore saga that has everyone talking about it. Singapore is a tiny country so any major news will rock our little world. In the past, I have highlighted a few stories about Singapore especially if it is closely related to work ethics….
MiddleMe 