Call Centre & Retail – A Thankless Job

Do you know that call centres and retail industry have the highest turnover rate each year? Like the title, it is a thankless job that hardly anyone appreciates, it is low paying too. You hardly see any kids who will pen down their ambition as a customer service officer in America Express or a sales…

What is your childhood dream?

Sitting in the classroom, looking out of the window, chewing hard at the end tip of my pencil, deep in thought as my little mind ran through the title of my essay ‘What I want to be when I grow up?” Does this scenario sound vaguely familiar to you? So what did you want to…

Being A Better Boss Is As Easy As 1-2-3

  As the boss, your job is to maximize the quality of your business in any way possible. To do this, though, you must first learn to lead by example. If you don’t, then how can you ever expect the team to perform as you’d like? Even if you think you’re doing a good job,…

National Bike to Work Day

If you live in the city like me, you’ll be used to taking public transportation to work unless you drive. I know many of you probably drive to work, a little secret of me: I don’t have a driver’s license yet. Shocking but true! Living in Singapore where you can reach one end of the…

Random Quotes that the Hardworking Bees Live By

Recently, I have gathered some quotes from my friends and previous co-workers who have worked with me before and ask them what kind of work related quote do they live by. Here are some of the real interesting quotes that we’ll love to share with you. Enjoy!! “Learn to forgive your mistakes and remember not…

Empowering Your Hands

Yet again, you place on hold after managing to speak to a customer service or a technical support and that is after a long wait on their hotline for over an hour. All because of a simple request of are they able to waive off the extra $5 in my late credit card payment fees…

6 Bad Reasons to say NO to a new opportunity

There are times where an opportunity or a new job present itself on a silver platter but for some bad decision making on your part, you missed it. I know I have been guilty of it a few times and I let some of the bad reasoning rules over my head and allow golden opportunities…