Zero Passion Zero Service

If you have been an avid follower of MiddleMe, you’ll know that my stories are often inspired either by reading one of my follower’s post or by experiencing life itself. And you’ll know I’ve just returned from China not so long ago. What spark this article or should I say who, is the counter check-in…

I’m Back!!! 

Safely arrive at Malaysia in one piece! Thank you for your patience with me with all the emails and the award posts, I’ll follow up with them one by one as soon as possible. Thank you each and every one of you for not abandoning MiddleMe while I was away. How’s my trip? I’ll let…

A Word of Advice: Friendship wedge in at Work

Hello Kally, I have a problem which has vexed me for a long time. I have a best friend, Devi and she and I have been best friends since college. We have lost touch with each other ever since we entered the workforce. Just end of last year, she joined my company and was placed…

The Sunshine Award!

Don’t rub your eyes, yes, I have been nominated for another award. I am very grateful and extremely humbled each and every time I get nominated by someone. There are some protractors who’ll point out its no big deal to be nominated but they are super wrong, to be singled out by the nominator who…

Let’s us all be a better customer

One of my readers, Burntoast left a comment on one of my post which triggered some happy and unhappy memories when I was a Customer Service Manager at a call centre nd inspired this article. The comment as below: As a consumer, I do know how frustrating it is to wait for half an hour, only…

Guest Post: Resume of a SAHM by Lisa V

You know, I have a lot of respect for SAHM (for those who don’t know SAHM stands for Stay At Home Mum) because of the sacrifices they chose to make for the sake of their children over their dreams. Hence when I came across my reader Lisa V who wrote that she wants to return…