Business owners have to look into every detail to determine whether their business is doing well or not. One area they can check for customer retention is the number of customers whose needs are unmet or who are unable to get the ideal solution. Identifying these unmet customer needs can be tricky, but if you…
Tag: Survey
A Word Of Advice: Losing Our Precious Cafe
Dear Kally, I hope this email finds you well. I’d like to update you of my situation and perhaps seek your suggestions on how to improve and move on from here. As you know I owned a small cafe with my husband in my neighbourhood. Before the pandemic happened, we were struggling a little to…
Singapore is the 2nd-Worst Globally For Workplace Diversity; 1 In 4 Workers Bullied
A recent report published in the Straits Times, stating that Singapore is the 2nd worst in the world for workplace diversity with 1 in every 4 workers abused at work. Really? Is Singapore such a bad workplace? Singapore is known to many as one of Asia’s major economic players. Many foreigners looking for work often…
Into The Working Brains of A Market Researcher
Data collection is not unfamiliar to us: from taking street surveys to answering feedback form. But what does a market researcher actually do?
MiddleMe 