When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
Tag: Robot
Where Have All The Smiles Gone?
As you know I’ve been flying in and out of Kuala Lumpur to Singapore, I’m one of the fortunate ones who get to benefit from the new Changi Airport Terminal 4 to the extent of more than once a month.
MiddleMe 