Change is inevitable in our current society and economy. In fact, there are only three ways going about change. Either you lead the change, you follow the change like everyone else, or change drags you. The leaders of the world are always fighting to lead the change because the successful ones who do, become rich,…
Tag: Key Performance Indicator
Guest Post: HR in 2017: What to Expect?
HR has been constantly evolving since it entered the business landscape in the beginning of the 20th century. In the beginning of its corporate journey, HR departments were only focused on recruiting and selection. As time went by, departments adopted many new roles including training, discipline, health and safety, wage policies, etc. HR is still…
Guest Post: QUITTING YOUR JOB IN KOREA
A few months ago I talked about how excited I was to be moving to South Korea. I was looking for a positive life change, going to a place where I could be creative and save money and travel. You may also remember I mentioned that I was kinda wary of it. I tried convincing…
Guest Post: Why shadowing doesn’t work: proper training in a call center setting
I recently left a part time job with great hours and a great location because of bad training, and it wasn’t the first time. Training can make or break a candidate. Systems knowledge and confidence are key when speaking to customers. Why then do companies so often use shadowing as a training method when it…
