In recent months, artificial intelligence’s growth and slow adaptation have made many apprehensive about its effects on human life. Some believe it will make things easier for humans as it can take over time-intensive tasks. But others believe it will take over their jobs and eventually cause them to need help finding new jobs. While…
Tag: Humanized
Why I Still Hate Customer Service Chatbots in 2019
When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
Where Have All The Smiles Gone?
As you know I’ve been flying in and out of Kuala Lumpur to Singapore, I’m one of the fortunate ones who get to benefit from the new Changi Airport Terminal 4 to the extent of more than once a month.
MiddleMe 