6 Ways to Identify Unmet Customer Needs

Business owners have to look into every detail to determine whether their business is doing well or not. One area they can check for customer retention is the number of customers whose needs are unmet or who are unable to get the ideal solution. Identifying these unmet customer needs can be tricky, but if you…

3 Tips For Preparing For Evaluations At Work

For almost all professions, it’s important that regular evaluations take place. Without them, things that might not be going as they should be can be left to fester longer than is needed, causing all sorts of damage. But with regular evaluations done by supervisors and superiors, everyone can ensure that they’re doing their work as…

9 Ways to Increase and Improve Your Customer Reviews

Businesses rely on many methods to make sales and get people to talk about their business. One of these methods, and admittedly the most sought-after one, is customer reviews. Customer reviews allow potential clients to see how well the business delivered to those who have purchased from it before. Unfortunately, not all customer reviews are…

Making Conscious Choices for Success

Every day, we make big and small decisions, influencing how the day and certain events in the future will proceed. While it’s not guaranteed that a specific day or event will proceed smoothly, we can choose how. Unfortunately, we don’t always choose the complicated or challenging path, even if the rewards are fulfilling. The reason…

Why Should You Ask for Regular Feedback and Not Wait for Your Annual Appraisal

If you want a good guide on improving your professional skills, you must get feedback from your colleagues or boss. However, people tend to fear feedback because they fear that it is filled with negative comments rather than supporting information one needs to improve. People genuinely fear appraisals, which are evaluations or judgments of a…

How to Manage Feedback in the Workplace

Feedback is the best way for a person to know if they are doing something correctly or if they need to improve. In business, feedback is critical to ultimately ensuring the team’s and the organisation’s growth. However, each company has different procedures for providing feedback, which can affect employee retention, productivity and innovation.  If you…