What Are Job Competencies and Why Do They Matter

Many factors contribute to an organisation’s success. From the products or services it offers to the public to the business strategies it uses to the team behind it, each factor helps in achieving success in some way. But for a team to be truly effective and contribute to the business’s success, they must be competent…

How Small Businesses can Motivate Employees

Out of all the potential assets a business may have, the most important are its employees. Each employee is integral to a business’s growth, but they can be very tricky to work with, especially if their motivation drops significantly. For some businesses, especially small and new ones, a drop in productivity can impact the business’s…

How to Retain Gen Z Employees

In recent years, the job market has been composed of Generation Z or Zoomers workers. These individuals were born from 1997 to 2012, and they are known for their passion for searching for job opportunities aligned with their values and want work that will give them fulfilment and meaning. Because of these workers’ preferences, businesses…

How Do You Empower Yourself at Work

Have you ever felt the feeling that you can’t control the world around you? Do you think that everyone is taking advantage of you at work and even outside of work? If your answer is a yes, this feeling can be unbearable until you don’t see the point of doing well at work. But, you…

How to Deal with Difficult Customers with Style

In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…

Guest Post: WARRIOR IN SCRUBS

I get excited whenever I stumbled upon a treasured find. Its like hunting for gold but you found diamonds instead! Below is a gem that I came across reading in the blogosphere and I am inspired by her words and the positive energy that glows from it (you can almost see joy bouncing off most…