If you work in a creative field, you likely know how difficult it can be to communicate your creative ideas to your clients. However, if you want to have a successful career, you’ve got to be able to bridge this gap and find a way to understand your clients enough to give them what they…
Tag: Customer
A Word Of Advice: Losing Our Precious Cafe
Dear Kally, I hope this email finds you well. I’d like to update you of my situation and perhaps seek your suggestions on how to improve and move on from here. As you know I owned a small cafe with my husband in my neighbourhood. Before the pandemic happened, we were struggling a little to…
10 Jobs for Retirees Working from Home
When you reach your retirement age, you may find it easy to get bored because you don’t have anything to preoccupy yourself with. Whether you choose to stay in your current home or find senior living in Utah or somewhere else, you will still need a hobby or something to help you to pass the time. Some…
Guest Post: THE BORED EMPLOYEE
Once again, I stumbled upon a wonderful article that FLAVIA VINCI generously allow me to share with you all here. I can identify with his frustrations in his post because I am, too an expat and a foreigner in a different country. So enjoy his post and you are hunger for more, go to his…
How to Deal with Difficult Customers with Style
In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
How To Build A Loyal Customer Base
If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
Why I Still Hate Customer Service Chatbots in 2019
When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
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