Every business runs the risk of hitting a wall from time to time. Being able to push through those barriers is the true calling card of a successful entrepreneur. And injecting fresh energy into the company is the only way to do it. Here are five quick, yet incredibly effective, methods that can change your…
Tag: Customer Service
The Holy Trinity Of Tips For A Modern Mobile Business
The modern business environment is well suited for entrepreneurs to create successful businesses. And a growing percentage no longer need a rented workspace. While many operate entirely from the comfort of their homes, another option is to go mobile. Not only is this a fantastic way to keep expenses down, but it can also allow…
Empowering Your Hands
Yet again, you place on hold after managing to speak to a customer service or a technical support and that is after a long wait on their hotline for over an hour. All because of a simple request of are they able to waive off the extra $5 in my late credit card payment fees…
Zero Passion Zero Service
If you have been an avid follower of MiddleMe, you’ll know that my stories are often inspired either by reading one of my follower’s post or by experiencing life itself. And you’ll know I’ve just returned from China not so long ago. What spark this article or should I say who, is the counter check-in…
Let’s us all be a better customer
One of my readers, Burntoast left a comment on one of my post which triggered some happy and unhappy memories when I was a Customer Service Manager at a call centre nd inspired this article. The comment as below: As a consumer, I do know how frustrating it is to wait for half an hour, only…
10 steps to get my Business
I have provided advice on how to treat your team, your peers and your employees correctly. One area we must not forget is our biggest boss – our customers. Coming from an Asian background, it is pretty much drone into us that it’s our customers who are paying us hence they are always right and…
MiddleMe 