The COVID-19 pandemic has definitely shifted work for everyone, including freelancers. Since many industries have shut down, clients are now budgeting their resources to prevent their businesses from shutting down during this time and laying off their projects. Some of my clients are suspending my services to tide over this period. The nicer ones did…
Tag: Client
How to Work at Home with Young Kids without Going Crazy
Remote work is now becoming inevitable in many companies and businesses, especially now that the Covid-19 pandemic is calling for social distancing, such arrangements need to be practiced not only for our own safety but also for the safety of our loved ones. However, if you have young kids at home, managing work from home…
Interview with a Freelancing HR Specialist
I have done this interview with Bismah a while ago. She is one of the successful freelancer I have met on Upwork. While to many others freelancing may seem to be an easy task, it can be an uphill battle to find your own niche, hunt for clients who pay well and maintain the same…
How to Deal with Difficult Customers with Style
In business, the adage is “the customer is always right.” However, some customers take this way too seriously and become the nightmare of many employees and executives alike. Unfortunately, dealing with these difficult customers is a part of the game. I have been in the line of customer facing role for more than 20 years…
How To Build A Loyal Customer Base
If a company or a business wishes to succeed in the business, they must have loyal customers. These loyal customers come back for many different reasons: from the quality of the products to the services offered by the company. In turn, these customers help your business stay afloat and become a way for others to…
Why I Still Hate Customer Service Chatbots in 2019
When you need some help with any product or service, chances are you have spoken to a chatbot first. Chatbots are now replacing human customer support agents to respond immediately to any inquiries. For companies, this is good because they can now pool their resources somewhere else aka save cost. However, dealing with these bots…
Is There A Difference Between An Entrepreneur And A Businessman?
Nowadays, small businesses are thriving in a market that is dominated by big businesses. These small businesses are the source of many jobs, introduce new ways in doing things and keep money steady. If these businesses were not there, the economy would be in turmoil. Even freelancing is considered doing your own business. Many people…
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