A Word of Advice: Friendship wedge in at Work

Hello Kally, I have a problem which has vexed me for a long time. I have a best friend, Devi and she and I have been best friends since college. We have lost touch with each other ever since we entered the workforce. Just end of last year, she joined my company and was placed…

Let’s us all be a better customer

One of my readers, Burntoast left a comment on one of my post which triggered some happy and unhappy memories when I was a Customer Service Manager at a call centre nd inspired this article. The comment as below: As a consumer, I do know how frustrating it is to wait for half an hour, only…