With remote work now mainstream in many industries, it is becoming common to hear stories about businesses and companies terminating their employees by email or call. When these happen, it often causes considerable debate given the perceived insensitivity of the employer without knowing or revealing the employer’s reasoning for the termination. As the employer or…
How to Create a Customer Success Plan
Ever wondered how successful businesses maintain and grow their customer base effortlessly? The secret lies in their customer success plan, a tool that not only keeps them consistent but also ensures customer satisfaction. This plan is a gateway for customers to extract maximum value from their purchases, making it a win-win situation for both parties….
Dos and Don’ts of Regulating AI as a Manager
With artificial intelligence’s capabilities rapidly expanding every year, calls for its regulation have been growing in every industry. Fears of AI taking over many tasks and leading to massive layoffs are the key arguments against AI, and governments have slowly heeded calls to take action. At the workplace, companies apply their policies to try to…
STOP a Colleague from Harassing You
No matter what industry you are in or the type of workplace you have, there is always a case of workplace harassment reported. From simple bullying and discrimination to sexual harassment, every instance of workplace harassment affects the entire workplace. Unfortunately, victims tend to clam up when harassment happens to them because they don’t know…
Let’s Discuss The Impact of Artificial Intelligence on Leadership
Artificial intelligence (AI) has definitely integrated itself into various aspects of business, especially operations. As it continues to develop, it is now introducing new ways to improve leadership. But some are sceptical about its actual benefits, given that there are still many unknowns about its true nature. So, how does artificial intelligence influence leadership? Down…
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